Project

Resolution Systems Institute

When courts refer self-represented litigants to text- based ODR, default rates are high, and many people state they do not understand how to use the program. RSI will hire an inclusive designer to develop prototypes of communications based on their expertise and utilize user-tested prototypes with a diverse group of individuals to ensure they are free from barriers and easy to use for people who have low literacy and digital literacy skills. Then, RSI will develop adaptable models of a notice of ODR, a guide for parties, a webpage, and a video that courts can customize for their needs.

Project

BUILD, Inc.

Support for BUILD’s Peace and Justice Center, designed to bridge conflict, repair relationships, and engage youth and residents in civic-minded action, while fostering mental health, wellness, and a sense of community in Chicago’s West Side Austin neighborhood.

Project

Center for Conflict Resolution

CCR will be conducting an equity audit of its Mediator Mentorship Program. CCR mediators, while diverse in many ways, are not fully representative of the communities served. CCR knows it cannot truly improve access to justice without engaging all parts of the community. Greater volunteer diversity will help CCR increase client comfort, identify, and remove biases, and recognize new opportunities. This grant will help CCR conduct audit recommendations, engage with experts, devote staff time to improving the program, remove barriers to volunteer participation, and better serve the community.